The purpose of the ESASA Code-of-Ethics is to foster mutual respect and trust amongst individuals and organisations within the industry with regard to business dealings as members with other members, clients and the public in general.
Industry relationships and partnerships form an integral part of the provision of services and are critical to the success of industry. The ESASA Code-of-Ethics has as its guidelines the principles of:
- Honesty
- Integrity
- Fair dealing
- Professionalism
- Accountability
ESASA Member Companies and their representatives shall:
- Conduct business in accordance with accepted principles of honesty and shall speak truthfully in all business practices to pursue their client's legitimate objectives.
- Strictly adhere to and comply with current laws, regulations and legislation pertaining to the industry and in business operations.
- Bring credit to the association and the industry by displaying a high standard of professional behaviour to maintain accepted standards and quality of service.
- Endeavour to understand and fairly represent their own scope of knowledge and ability in performing services.
- Undertake to treat all knowledge of a client's intentions or business organisation as confidential, until and with permission of the source to disclose it.
- Display integrity and fair dealing with clients, competitors and vendors to foster healthy competition and the creation of value.
- Reject bribery in all its forms.
- Work to improve the understanding of technology, its appropriate applications and potential consequences.
- Be accountable and responsible for business dealings by using all reasonable effort to resolve any disputes or impropriety with members, suppliers, clients or any other party.
Any questions which may arise from the interpretation of this code are to be referred to the ESASA Executive Committee.
The Committee may, at its discretion, form an arbitration sub-committee to resolve disputes and will be guided by this code and the professional norms at the time the dispute occurs.
Disclaimer: ESASA assumes no legal liability or responsibility for the actions of its members
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